Data protection

Protecting your privacy is very important to us. Our privacy policy provides information on how we use and protect your data on the Clouds FineArt website. 

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What type of information do we collect?

You can visit our website without telling us who you are or providing any personal data. This website or its third-party tools receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, recommendations, and personal profile.

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For orders, you can use various payment methods on our shop. Your credit card or account details are collected and processed directly by the respective payment service provider and are not saved by us. We, Clouds FineArt, have absolutely no access to your payment information nor account passwords. For specific information, refer to the respective privacy policy of your payment provider. This website including the ordering and payment processes are secured by SSL Certificate.

For custom painting orders, we collect your photos for the purpose of painting. Your photos will be securely stored and will not be forwarded to any third parties except for the purpose of fulfilling your order. Only after your agreement, we can share your painting project including your original photograph and its paint artwork for marketing purposes.

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Purpose of data collection
We process your data for the following purposes: 

- Contacting you 
- Promotional purposes 
- Quality assurance 
- Our statistics 
- Processing your orders 
- Sending our newsletter

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Legal basis

We process your data in accordance with the following legal basis: 
- With your consent (article 6, paragraph 1, lit. a) GDPR) 
- To execute a sales contract with you (article 6, paragraph 1 lit. b) GDPR) 
- When a legitimate interest on our part applies (article 6, paragraph 1, lit. f) GDPR), namely for the improvement of our service, the protection against misuse, and for our statistics

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How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications including Wix art store and its third-parties. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Cookies

This website or its third-party tools use cookies to provide the services and features offered on our website, and to improve our user experience. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Learn more.

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Withdraw your consent

If you don’t want us to process your data anymore, please contact us at [contact@clouds-fineart.com].

You can - at any time - contact us for a copy of your stored information, or for deleting your data.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Privacy policy last updated: 
November 11, 2018 
 

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